Frequently Asked Questions

VIP Cleaners is your one stop destination for all kinds of laundry and dry cleaning. We offer dry cleaning, wash and fold, ironing, alterations, and cleaning for big items like rugs, comforters, and wedding gowns. Some people even bring in leather jackets and we take care of those too.

Most people drop their clothes off, but if you have a big load or something special going on, just give us a call. We try to work around your schedule whenever we can.

We open early, 7am in the morning on weekdays and close around 7 in the evening. Saturdays we open from 9am to 5pm. Sundays we take off so that we can rejuvenate to provide you with the best services. If you ever need to come a little before or after, just call ahead.

It really depends on the fabric and the kind of work needed. Regular shirts and pants are standard, but wedding gowns, leather, or comforters are priced after we look at them. We always tell you the amount before starting.

For most clothes it takes about a day or two. Bigger or special items might take a little longer. If you are in a rush, let us know because we often manage same-day cleaning if you come early enough.

Yes, we do. Small stitching, hemming, buttons, zippers- those kinds of things. We know that the correct fitting makes all the difference and thus will never fail you on the same.

We check every piece before cleaning, note down stains or weak spots, and clean according to the material. Our staff knows fabrics well, so delicate pieces like silk or wool get handled separately.

Yes, absolutely. Those are handled by our senior staff only. We use mild cleaning methods and never rush them. If there is a sentimental or vintage item, just tell us when you drop it off.

Yes, we do. Comforters, drapes, rugs, throws, you name it and we do it. They take a little more time to dry properly, so we usually ask for a few days in order to do justice.

The chances of this happening are 000.01 percent. However, in case this happens, let us know right away. We will look at the piece again and scan it for cleaning again at no extra charge.

Yes, regular customers get better rates over time. If you bring bulk items or come weekly, we usually work out a fair price. We believe in keeping it simple and fair.

Calling is always best. We answer the phone during open hours and check messages after hours. You can also drop by if you are nearby because we are always happy to talk things through in person.